Subprocessors for Professional Services
This list identifies Optro contractors who are eligible to process personal data in connection with Optro's provision of professional services to customers. For the list identifying subprocessors that are authorized to process personal data for Optro's SaaS applications, please click here.
At the time of provisioning, Optro customers may choose the location in which their accounts are provisioned (i.e, UK, US, Canada or India), but the choice must be selected in advance and can only be established at the time a customer’s instance is initially provisioned.
For Implementation
| Subprocessor Entity | Brief Description of Processing | Applicable Services | Location of Processing |
|---|---|---|---|
| Optro, Inc. | Optro Affiliate | Implementation Services | United States |
| Optro UK Ltd. | Optro Affiliate | Implementation Services | United Kingdom |
| Optro Canada, Inc. | Optro Affiliate | Implementation Services | Canada |
| Optro Germany GmbH | Optro Affiliate | Implementation Services | Germany |
| Protiviti, Inc. (and its affiliates) | Authorized Partner Subcontractor | Implementation Services | United States, Japan, United Kingdom, Germany |
| Deloitte | Authorized Partner Subcontractor | Implementation Services | United States, United Kingdom, Canada, Germany |
| Tech Mahindra Limited | Authorized Partner Subcontractor | Implementations Services | India |
| RSM US LLP (and its affiliates) | Authorized Partner Subcontractor | Implementation Services | United States |
| Crowe LLP (and its affiliates) | Authorized Partner Subcontractor | Implementation Services | United States |
| Grant Thornton Advisors LLC | Authorized Partner Subcontractor | Implementation Services | United States |
| Grant Thornton Indus | Authorized Partner Subcontractor | Implementation Services | India |
| Ernst & Young LLP | Authorized Partner Subcontractor | Implementation Services | United States, United Kingdom, Germany |
| KPMG | Authorized Partner Subcontractor | Implementation Services | United States |
| Tutela Solutions | Authorized Partner Subcontractor | Implementation Services | United States |
Change Log
Date
Change
March 9, 2026
- Updated AuditBoard throughout with Optro
February 20, 2026
- Added Tutela Solutions to Implementation Services
- Modified Ernst & Young LLP - Entity Countries to include Germany
- Modified KPMG - Entity Countries to remove France
November 26, 2025
- Added Optro Germany GmbH and Protiviti Germany
July 26, 2025
- Added Deloitte Canada
June 7, 2025
- Modified Protiviti, Inc. with additional supported countries
- Merged Deloitte & Touche LLP and Deloitte Germany to represent Deloitte (Global) and supported countries
- Merged Ernst & Young LLP and supported countries
- Merged KPMG and supported countries
March 14, 2025
- Added Deloitte Germany, Grant Thornton Indus, KPMG US and KPMG France as Implementation Partners
January 1, 2025
- Added Ernst & Young UK as Implementation Partner
September 6, 2024
- Added Grant Thornton & EY as Implementation Partners
April 3, 2023
- Moved professional services subprocessors to new URL