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The human factor in AI Governance: From policy to practice
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Description
AI is no longer a concept of the future. It is an active participant in your organisation’s workflows. Yet, as adoption accelerates, the gap between governance on paper and governance in practice is widening. Frameworks exist, regulations are tightening, but the organisations that are genuinely getting this right are the ones that deeply understand that effective governance will be the differentiator in the era of AI. As agents do more of the tasks, the job of the organisation and its people will be managing, overseeing, and exercising real judgement at every level.
Join our expert panel as we go beyond compliance checklists to explore the organisational, cultural, and human dimensions of AI governance that no audit framework alone can solve.
About the speakers

Guru Sethupathy is the GM of AI Governance at Optro. Previously, he was the founder and CEO of FairNow (now part of Optro), a governance platform that simplifies AI governance through automation and intelligent and precise compliance guidance, helping customers manage risks and build trust and adoption in their AI investments. Prior to founding FairNow, Guru served as an SVP at Capital One, where he led teams in building AI technologies and solutions while managing risk and governance. Guru also spent time at McKinsey, where he advised Fortune 100 leaders on harnessing the power of analytics and AI while managing risks. All told, Guru has spent two decades in the AI space, spanning academia, corporate, and start-up roles, conducting research on AI systems and their implications for business value, risks, and the workforce. He has a BS in Computer Science from Stanford University and a PhD in Economics from Columbia University.

Annemie Pelgrims is a client-focused senior internal audit executive with a proven record in the set-up, development and management of internal audit departments within private, publicly listed and government owned national and international companies, across a variety of industrial and commercial sectors. Significant experience with SOX compliance activities, including implementing and managing SOX-compliant environments. Successfully implemented Enterprise Risk Management (ERM) frameworks. Responsible for external assessments of the conformity of Internal Audit departments with the international standards for the Professional Practice of Internal Auditing. Build, train, mentor and develop careers of highly engaged teams.

Veerle Peeters is sociologist, criminologist, and human cyber-risk expert, supporting organisations as an independent strategic advisor and keynote speaker at the intersection of cybersecurity, governance, and human behaviour.With nearly two decades of experience in fraud prevention, human risk, and cybersecurity at Big Four level, Veerle works closely with boards, internal audit, risk, compliance and security leaders to translate complex technological and regulatory challenges into clear governance insights and better decision-making. Her work focuses on a growing blind spot in (AI) governance: human behaviour under pressure. As AI-driven systems increasingly automate, personalise, and scale decision-making, organisations face new risks that traditional control frameworks alone cannot address. Drawing on criminology, behavioural science, and extensive field experience, Veerle helps organisations bridge the gap between governance frameworks and real-world organisational behaviour. She shows why compliance on paper often diverges from behaviour in practice and how audit, risk, and governance functions can anticipate, test, and mitigate these gaps.Through keynotes, leadership briefings, and strategic advisory engagements, Veerle supports organisations in strengthening internal oversight, improving reporting cultures, and embedding responsible technology use into everyday decision-making. Her approach enables audit and governance teams to move beyond checkbox compliance toward resilient, human-aware governance that holds under pressure.
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