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Optro The Connector Awards Terms and Conditions

Abbreviated Terms:

NO PURCHASE OR PAYMENT OF ANY MONEY IS NECESSARY TO ENTER OR WIN. A PURCHASE WILL NOT IMPROVE THE CHANCES OF WINNING. ENTRY IS VOID WHERE PROHIBITED BY LAW (OR JURISDICTION). Award Program is open to customers of Optro, Inc. who are US, UK, Canada (excluding Quebec), Germany, the Netherlands, or Ireland registered and validly formed businesses. The Award Program begins at 9:00 AM U.S. Pacific Time (“PT”) on April 7, 2026 for all Global entries and will remain open until 5:00 PM U.S. Pacific Time (“PT”) on May 13, 2026. 5 Grand Prizes available: Two (2) CRX passes only each (approx. value $4,790 USD). Winning is dependent on the quality and number of entries received and skill in satisfying the Criteria. Void where prohibited. Award Program subject to Terms and Conditions at https://optro.ai/connector-awards/terms-and-conditions. Sponsor: Optro, Inc. a Delaware corporation located at 103 Foulk Road, Suite 202, Wilmington, DE 19803.

Optro The Connector Awards Terms and Conditions

NO PURCHASE OR PAYMENT OF ANY MONEY IS NECESSARY TO ENTER OR WIN. A PURCHASE WILL NOT IMPROVE THE CHANCES OF WINNING. ENTRY IS VOID WHERE PROHIBITED BY LAW (OR JURISDICTION). By proceeding with an Entry for the Award Program, Entrant agrees to comply with these Award Terms and Conditions. If Entrant is a Government employee in the United States, please see the section below entitled, ‘US Federal and Public Sector Terms’.

“Sponsor” of this Award is Optro, Inc. a Delaware corporation located at 103 Foulk Road, Suite 202, Wilmington, DE 19803.

“Award Program” is Optro The Connector Awards, which recognizes the outstanding achievements of Sponsor’s customers. Award Program winners shall be selected based on the criteria set forth in these Terms and Conditions.

“Entrant” is any customer entity that submits an Award Program entry. 

“Awards Terms and Conditions” are these The Connector Awards Terms and Conditions.

  1. How to Enter. To enter the Award Program, during the Award Program Period (as defined below) you must visit https://connectorawards.optro.ai/, follow the on-screen instructions (the “Instructions”), and provide the requested information (collectively, the “Entry” or the “Entries”). For all award categories, Entries to the Award Program must be submitted by an authorized employee of the Entrant, and the Entrant must own the content submitted in the Entry. Multiple entries from the same Entrant may be submitted for consideration in up to five (5) total Categories (which such Categories are outlined below). ENTRIES MUST BE SUBMITTED TO THE URL PROVIDED ABOVE; DO NOT POST ENTRIES ELSEWHERE ONLINE OR SEND SPONSOR A LINK TO AN ENTRY. All requested entry information must be provided. Entries must be made from an authorized employee’s company email address. By submitting an Entry, both the employee submitting the Entry (the “Submitter”) and the Entrant agree that the terms of Optro’s Privacy Notice and the applicable terms of service for the entry website shall apply. In the event of an ongoing dispute as to the identity of any Entrant and/or Submitter, Sponsor has the right to make a determination as to all Entrants and Submitters in its sole discretion. If an Entry is incomplete or does not comply with the specifications and these Award Terms and Conditions, then the Entry will be disqualified, and this disqualification may take place at any point in the Award Program process. All decisions by Sponsor and judges are final and absolute and are not subject to inquiry or appeal.
  2. Eligibility. The Award Program is only open to existing customers of Optro, Inc. as of the start of the Awards Program who are registered and validly formed businesses in (i) the 50 United States and the District of Columbia, (ii) the United Kingdom, (iii) Canada (excluding Quebec), (iv) Germany, (v) the Netherlands, or (vi) Ireland. The Award Program is not open to consumers. Void outside of the 50 United States and the District of Columbia, the United Kingdom, Canada, Germany, the Netherlands, and Ireland and where prohibited or restricted by law. Customers that are not operating within the 50 United States or the District of Columbia, or the United Kingdom, or Canada, or Germany, or the Netherlands, or Ireland are not eligible to enter. All federal, state, provincial, and local laws and regulations apply. Entries must be in the English language. All Entrants must comply with the applicable laws, decrees, regulations and guidelines of the United States, and Sponsor will have no obligation to change or modify any of the Official Rules, except as is otherwise provided in these Terms and Conditions. All Submitters must be at least the age of majority in their jurisdiction of residence. No submission may be made that includes a potential winner who is the immediate family member of any employee, officer, or director of Sponsor, such submissions shall be considered null and void. EMPLOYEES OF THE UNITED STATES GOVERNMENT OR THE GOVERNMENT OF ANY U.S. STATE, U.S. TERRITORY, OR FOREIGN STATE OR TERRITORY, AS WELL AS GOVERNMENT-RELATED ENTITIES; AND PERSONS THAT DO NOT RESIDE IN AN ELIGIBLE COUNTRY OR SUBMISSIONS WHERE THE BUSINESS APPLICATION THAT IS THE SUBJECT OF THE ENTRY IS NOT PRIMARILY DEPLOYED IN AN ELIGIBLE COUNTRY, MAY PARTICIPATE AND MAY BE RECOGNIZED BY SPONSOR FOR THEIR ACHIEVEMENTS, BUT WILL NOT BE ELIGIBLE FOR PRIZES. Improperly submitted or incomplete entries are ineligible for consideration. Sponsor reserves the right to change the name of the Award Program or reject any Entry for any reason.
  3. Competition Period. This Award Program begins at 9:00 AM U.S. Pacific Time (“PT”) on April 7, 2026 for all Global entries and will remain open until 5:00 PM U.S. Pacific Time (“PT”) on May 13, 2026 unless otherwise noted on https://connectorawards.optro.ai/(the “Award Program Period”). All entries must be received during the dates and times specified in the Award Program Period.
  4. Award Program Categories. All Entries must be submitted for one of the following categories (the “Categories”):

5. Entry Guidelines. By entering, each Entrant and Submitter agrees that its Entry conforms to the following Guidelines, and that Sponsor, in its sole discretion, may remove any Entry and disqualify an Entrant from the Award Program if it believes, in its sole discretion, that the Entrant’s Entry fails to conform to the Guidelines.

  • Entries must showcase results achieved through the use of one or more Optro products.
  • By entering the Awards Program, Entrants represent and warrant that their Entries are their own original work and, as such, are the sole and exclusive owner and rights holder of the submitted Entry, and that they have the right to submit the Eligible Entry in the Program Awards and grant all required licenses and assignments.Entries must be complete and include an Entrant’s profile, universal category questions, and category-specific entry details, and must be received during the Award Program Period.
  • The Submitter must be an authorized representative of Entrant, and must have obtained Entrant’s permission to submit an Entry and participate in this Award Program as a representative of Entrant. Entrant warrants that the appropriate corporate officers, executives, managers or other persons of the entity on whose behalf the Entry was submitted have approved the Entry, and understand and agree that these Award Terms and Conditions will be binding on both the individual submitting the Entry and the entity on whose behalf the Entry was submitted. Sponsor reserves the right at any time to require written proof of the Submitter’s authorization.
  • No Entry may contain:
    • Nudity, lewd, or vulgar behavior;
    • Material that, in any manner Sponsor determines in its sole discretion, violates or infringes another's rights, including, but not limited to privacy, publicity, confidential information or intellectual property rights, including, but not limited to copyright, patent, trademark, trade secret infringement, publicity, or other proprietary right of any party;
    • Any material that Entrant does not own and/or has not obtained all rights necessary to use, submit and participate in this Award Program, subject to these Award Terms and Conditions;
    • Material that is hateful, tortious, defamatory, slanderous or libelous, deemed inappropriate or obscene;
    • Material that promotes bigotry, racism, hatred, or harm against any group or individual or promotes discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
    • Material that is unlawful, in violation of, or contrary to the laws or regulations in the United States, the United Kingdom, Canada, Germany, the Netherlands, Ireland, and/or any jurisdiction where the innovation or product is created or planned for distribution;
    • Any material including malware, spyware, viruses, worms, malicious code and any and all other code, instructions or components that are deceptive, malicious, harmful or designed to interfere with, breach, harm or limit the functionality or security of any product, service, network, or other system or technology of Sponsor or any other party; or
    • Material that disparages Sponsor or any other person or entity relating to the Award Program, or any third party.
    • Submitters and Entrants agree to Optro’s Privacy Notice and the applicable terms of service for the entry website.

6. Judging Criteria; Winner Selection. Eligible Entries will be reviewed by an Optro judging panel (the “Panel”) including an outside industry analyst.

Each category will be evaluated using three to four rubric scoring items on a scale of 1 to 5 (the “Criteria”):

1 – Limited Evidence: No clear demonstration or minimal use/impact.

2 – Some Progress: Early-stage use or moderate effort with limited results.

3 – Meets Expectations: Solid execution with clear outcomes and aligned use of Optro.

4 – Strong Execution: Above-average use, strategic impact, and strong results.

5 – Exceptional Achievement: Outstanding, innovative use with measurable, high-value impact.

Winning a Category in the Award Program is dependent on the quality and number of entries received and skill in satisfying the Criteria. Odds of winning depend on the number of Entries received and the skill of the Entrants (i.e., the innovative nature of their solution, and the skill exercised in creating the entry). No other prize elements except those specifically described here are awarded. Decisions made by the Panel are final.

7. Prizes.

In each Category, one (1) grand prize winner will receive:

  • A trophy;
  • Conference passes only for two (2) people to attend CRX in San Diego on October 13-15, 2026;
  • Recognition of their winning category during CRX in October 2026.

The judging process will take place between May 18, 2026 – July 24, 2026 and winners will be notified no later than August 1, 2026 of their selection via email to the address provided in the submission. Winners will be awarded their Prize(s) no later than September 1, 2026, provided that they respond to their award email notification with required information. Attendance at the CRX Conference is not necessary to win. Winners will be included in a keynote presentation during the conference in San Diego on October 13-14.

Approximate retail value of each prize is $4,790 USD. The prizes will be distributed to the Submitter, and it is the responsibility of those submitting an Entry on behalf of an Entrant to obtain permission to receive such prizes in their individual capacity (provided, however that Sponsor, in its sole discretion, may transfer any prize to another individual at the Entrant company, at the request of such Entrant). Sponsor may withhold prizes if it reasonably believes such submitting individual has not obtained adequate permission from their company to receive such prizes. An Entrant will not be eligible to receive any prize if receipt of such prize would result in legal or regulatory issues, or require Sponsor to register with or otherwise pay fees to a state or governmental authority, any prize is extended to Entrant under the condition that the acceptance does not violate any applicable laws or policies within Entrant’s organization. If Entrant are unsure whether your acceptance may violate any such laws or policies, Sponsor strongly encourages you to seek advice from your ethics or compliance official. Total approximate retail value of all prizes combined: $4,790 USD. Prizes are non-transferable except at Sponsor’s sole discretion. In the case of unavailability of any prize, Sponsor reserves the right to substitute a prize of equal or greater value however, there is no cash alternative to any prize. The winner shall not assign any right or liability under these terms and conditions without the prior written consent of Sponsor. Prizes are non-transferable and cannot be resold. Sponsor is not responsible for any travel or incidentals that may arise in connection with winner’s enjoyment of the Prize. Travel and accommodations shall be the sole responsibility of winner.

US FEDERAL AND PUBLIC SECTOR TERMS

Winners from U.S. Federal and Public Sector entities may choose to opt out of receiving the prize or any element of the prize if required to per their organization’s guidelines, policies, and ethics regulations.

If you choose to accept the prize or any element of the prize, then the Fair Market Value of the prizes offered are as follows:

  • Charitable donation - $4,790
  • Physical award to be mailed to the customer following CRX 2026 (valued at up to $200)
  • Pass to CRX 2026 - $4,790

By accepting the prize, winners confirm that they are permitted to do so under their organization’s guidelines and ethics rules on the acceptance of gifts and entertainment from outside sources, and in accordance with applicable law. If you have questions about whether you can accept the prizes offered, please contact your organization’s ethics office, legal counsel, or designated official.

8. Conditions of Participation. By submitting an Entry for this Award Program, Entrants and Submitters agree to abide by these Terms and Conditions and any decision Sponsor makes regarding this Award Program, which Sponsor shall make in its sole discretion.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ENTRANTS, SUBMITTERS AND WINNERS AGREE TO DEFEND, INDEMNIFY, RELEASE AND HOLD HARMLESS SPONSOR, AND ITS ADVERTISING AND PROMOTIONS AGENCIES AND THEIR RESPECTIVE PARENT COMPANIES, SUBSIDIARIES, AFFILIATES, PARTNERS, REPRESENTATIVES, AGENTS, SUCCESSORS, ASSIGNS, EMPLOYEES, OFFICERS AND DIRECTORS (COLLECTIVELY, “RELEASED PARTIES”), FROM ANY AND ALL LIABILITY, FOR LOSS, HARM, DAMAGE, INJURY, COST OR EXPENSE WHATSOEVER INCLUDING WITHOUT LIMITATION, PROPERTY DAMAGE, PERSONAL INJURY AND/OR DEATH WHICH MAY OCCUR IN CONNECTION WITH, PREPARATION FOR, TRAVEL TO, OR PARTICIPATION IN THE AWARD PROGRAM, OR POSSESSION, ACCEPTANCE AND/OR USE OR MISUSE OF ANY PRIZE OR PARTICIPATION IN ANY AWARD PROGRAM -RELATED ACTIVITY AND FOR ANY CLAIMS BASED ON PUBLICITY RIGHTS, DEFAMATION, INVASION OF PRIVACY, COPYRIGHT INFRINGEMENT, TRADEMARK INFRINGEMENT OR ANY OTHER INTELLECTUAL PROPERTY-RELATED CAUSE OF ACTION. NOTHING IN THESE AWARDS TERMS AND CONDITIONS LIMITS OR EXCLUDES LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, OR FOR FRAUD.

Entrant and Submitter acknowledge and agree that participation in this Award Program and Sponsor’s activities in and relating to this Award Program are not and do not create any confidential, fiduciary, employment, agency or other special relationship between Entrant and Submitter on one hand and Sponsor on the other hand. For the avoidance of doubt, Entrant and Submitter further affirmatively consent to Sponsor’s right, in its sole discretion, to use, without compensation, Entrant’s and Entrant’s employees’ (including Submitter) name, image, voice, likeness, statements, photograph, picture, biographical information, Award Program Entry and other information about Entrant and Entrant’s employees (including Submitter) for advertising and promotional purposes without notice or additional compensation, except where prohibited by law.

Further, Submitters and Entrants hereby permit Optro to publicize their company (including by using the name and logo/branding of Entrant), the submission/entry and contents thereof (in whole or in part) as a finalist or winner on the Optro Awards website, the Optro blog, at Optro’s CRX event, in an Award Program related press release, and other Optro-owned marketing communication channels, and with the press and shall provide confirmation that such notice is approved by their respective companies if required (email is sufficient).

Sponsor is not responsible if Award Program cannot take place or if any Prize cannot be awarded due to travel cancellations, winner unavailability, delays or interruptions due to acts of God, acts of war, natural disasters, weather, or acts of terrorism.

Any attempted form of entry other than as set forth above is prohibited; no automatic, programmed; robotic or similar means of entry are permitted. Sponsor reserves the right, in its sole discretion, to cancel, terminate, modify, extend or suspend this Award Program should (in its sole discretion) virus, bugs, non-authorized human intervention, fraud or other causes beyond its control corrupt or affect the administration, security, fairness or proper conduct of the Award Program. In such a case, Sponsor may select the winners from all eligible entries received prior to and/or after (if appropriate) the action taken by Sponsor. Sponsor reserves the right, at its sole discretion, to disqualify any individual it finds, in its sole discretion, to be tampering with the entry process or the operation of the Award Program or Award Program website. Sponsor may prohibit an entrant from participating in the Award Program or winning a prize if, in its sole discretion, it determines that said entrant is attempting to undermine the legitimate operation of the Award Program by cheating, hacking, deception, or other unfair playing practices (including the use of automated quick entry programs) or intending to annoy, abuse, threaten or harass any other entrants or Sponsor representatives.

CAUTION: ANY ATTEMPT BY AN ENTRANT TO DELIBERATELY DAMAGE ANY WEBSITE OR UNDERMINE THE LEGITIMATE OPERATION OF THE AWARD PROGRAM MAY BE A VIOLATION OF CRIMINAL AND CIVIL LAWS AND SHOULD SUCH AN ATTEMPT BE MADE, SPONSOR RESERVES THE RIGHT TO SEEK DAMAGES FROM ANY SUCH ENTRANT TO THE FULLEST EXTENT PERMITTED BY LAW.

9. Disclaimer, Release and Limit of Liability. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SPONSOR MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, REGARDING ANY PRIZE OR ENTRANT’S AND SUBMITTER’S PARTICIPATION IN THE AWARD PROGRAM.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE RELEASED PARTIES ARE NOT RESPONSIBLE FOR: (1) ANY INCORRECT OR INACCURATE INFORMATION, WHETHER CAUSED BY ENTRANTS, OR BY ANY OF THE EQUIPMENT OR PROGRAMMING ASSOCIATED WITH OR UTILIZED IN THE PROMOTION; (2) TECHNICAL FAILURES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO MALFUNCTIONS, INTERRUPTIONS, OR DISCONNECTIONS IN NETWORK HARDWARE OR SOFTWARE; (3) UNAUTHORIZED HUMAN INTERVENTION IN ANY PART OF THE ENTRY PROCESS OR THE PROMOTION; (4) TECHNICAL OR HUMAN ERROR WHICH MAY OCCUR IN THE ADMINISTRATION OF THE PROMOTION OR THE PROCESSING OF ENTRIES; OR (5) ANY INJURY OR DAMAGE TO PERSONS OR PROPERTY WHICH MAY BE CAUSED, DIRECTLY OR INDIRECTLY, IN WHOLE OR IN PART, FROM YOUR PARTICIPATION IN THE PROMOTION OR RECEIPT OR USE OR MISUSE OF ANY PRIZE.

10. Privacy and Use of Personal Information. Sponsor collects personal information and/or information about Entrants and their employees from you when you enter this Award Program. Sponsor reserves the right to use any information collected in accordance with its Privacy Notice, which may be found at https://optro.ai/privacy-notice. The Award Program entry is facilitated through a third-party which has applicable terms located at: https://creativeforce.team/tos/.

11. Tax. All federal, state, and local taxes, as well as any other costs and expenses associated with prize acceptance and use not specified herein as being provided are the potential winner’s responsibility.

12. GOVERNING LAW AND DISPUTES. THESE AWARDS TERMS AND CONDITIONS AND THE AWARDS ARE GOVERNED BY, AND WILL BE CONSTRUED IN ACCORDANCE WITH, THE LAWS OF THE STATE OF DELAWARE, AND THE FORUM AND VENUE FOR ANY DISPUTE ARISING OUT OF OR RELATING TO THESE OFFICIAL RULES SHALL BE IN THE COUNTY OF NEW CASTLE, DELAWARE. IF THE CONTROVERSY OR CLAIM IS NOT OTHERWISE RESOLVED THROUGH DIRECT DISCUSSIONS OR MEDIATION, IT SHALL THEN BE RESOLVED BY FINAL AND BINDING ARBITRATION ADMINISTERED BY JUDICIAL ARBITRATION AND MEDIATION SERVICES, INC., IN ACCORDANCE WITH ITS STREAMLINED ARBITRATION RULES AND PROCEDURES OR SUBSEQUENT VERSIONS THEREOF (“JAMS RULES”). THE JAMS RULES FOR SELECTION OF AN ARBITRATOR SHALL BE FOLLOWED, EXCEPT THAT THE ARBITRATOR SHALL BE EXPERIENCED AND LICENSED TO PRACTICE LAW IN DELAWARE. ANY SUCH CONTROVERSY OR CLAIM WILL BE ARBITRATED ON AN INDIVIDUAL BASIS AND WILL NOT BE CONSOLIDATED IN ANY ARBITRATION WITH ANY CLAIM OR CONTROVERSY OF ANY OTHER PARTY. ALL PROCEEDINGS BROUGHT PURSUANT TO THIS PARAGRAPH WILL BE CONDUCTED IN THE CITY OF WILMINGTON. THE REMEDY FOR ANY CLAIM SHALL BE LIMITED TO ACTUAL DAMAGES, AND IN NO EVENT SHALL ANY PARTY BE ENTITLED TO RECOVER PUNITIVE, EXEMPLARY, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING ATTORNEY’S FEES OR OTHER SUCH RELATED COSTS OF BRINGING A CLAIM, OR TO RESCIND THIS AGREEMENT OR SEEK INJUNCTIVE OR ANY OTHER EQUITABLE RELIEF.

13. Entire Agreement. These Terms constitute the entire agreement between the parties in relation to the nomination and participation in the Award Program and supersede all prior and contemporaneous terms, agreements, proposals or representations, written or oral, concerning this subject matter.

Without limiting the foregoing, no part of this Agreement shall be superseded or governed by any Subscription Agreement or any other agreement between Optro or an affiliate thereof and you or your company. To the extent that these Award Terms and Conditions are translated, such translation is provided solely for convenience, and the English version of these Awards Terms and Conditions shall govern any disputes arising here from.